Ticket #106 (accepted defect)

Opened 7 years ago

Last modified 5 years ago

I cannot create new folders from XP clients

Reported by: libertr@yahoo.es Owned by: alamaison
Priority: major (affects peripheral workflow) Milestone: 0.9.x Bug sprint
Component: remote folder Version: 0.4.6
Keywords: Cc:

Description

I have a 2008 R2 Std server which host SFTP (WS_FTP) and I can create new folders on the server from a remote machine if it is a Windows 2008 or Windows 7.If I try from XPs I got the error is attached.

thanks

Attachments

swish error.GIF Download (7.9 KB) - added by libertr@yahoo.es 7 years ago.
Cannot create new folders

Change History

Changed 7 years ago by libertr@yahoo.es

Cannot create new folders

comment:1 Changed 7 years ago by alamaison

  • Priority changed from critical to major
  • Status changed from new to accepted

How did you try to create the new folder on XP? Please describe the exact process.

comment:2 in reply to: ↑ description Changed 7 years ago by alamaison

Replying to libertr@…:

Double click on SWISH-> Add new SFTP connection->I entered my information(Host,port,Path)->Entered my password.

Then I can see all my folders ,but if I do right click -> New folder or new txt file I got the error I sent you on my attachment.

However if I try the same process from a Windows 2008 server where I also have installed SWISH then I am able to create new folders.

I checked my permissions and I have ALL.BTW,I am the ADMIN of the FTP server.

Please reply on the bug ticket rather than by email. That way others can see and collaborate.

I suspect the problem is because Windows XP doesn't ask the namespace extension (i.e. Swish) to create the folder but tries to create it directly. Of course, Explorer has no idea how to do this on its own so it fails. This is backed up by the error message you get which is one generated by Windows Explorer, not by Swish.

To confirm the theory, what happens if you try to create the folder using the XP task pane rather than the menu?

comment:3 follow-up: ↓ 4 Changed 7 years ago by anonymous

I tried going to File-> New folder and doing also right click on where I have my other "ftp folders" and I received the same error.
Also I can see on the Windows Explorer bar this

Swish\ sftp://myusername@hostname:22/home/myusername

Thoughts?

comment:4 in reply to: ↑ 3 Changed 7 years ago by alamaison

Replying to anonymous:

I tried going to File-> New folder and doing also right click on where I have my other "ftp folders" and I received the same error.

I'm talking about the XP Task Pane that appears at the left-hand side of the Explorer window. It should have a 'New folder' link with a little icon. If I'm right about the cause, the route should work where the others fail.

Also I can see on the Windows Explorer bar this

Swish\ sftp://myusername@hostname:22/home/myusername

That's correct.

comment:5 follow-up: ↓ 6 Changed 7 years ago by anonymous

Yes it worked.Sorry I had my folders in classic view,that's why I did not see it.

So Is there any fix or registry fix for the way I was creating the folder?.I have a bunch of users and I am afraid that some of them can have the same problem I had.
thanks

comment:6 in reply to: ↑ 5 Changed 7 years ago by alamaison

Replying to anonymous:

So Is there any fix or registry fix for the way I was creating the folder?.I have a bunch of users and I am afraid that some of them can have the same problem I had.

Nothing simple or immediate. Fixing this will probably require overriding the default context menu on Windows XP which is mostly undocumented so will need some research. Unfortunately I don't have time at the moment but patches are, as always, welcome.

comment:7 Changed 7 years ago by anonymous

Firstly thanks for the excellent tool. I really appreciate all your efforts.
I also have the same issue, even on my windows xp client i cannot create a new folder or text using the context menu. It would be great if you can find a quick solution for this.

The fix works i.e. creating a new folder from XP task pane. After creating the folder it didn't show up , I had to click F5 (refresh) to show the newly created folder. This also happens when i paste files.

I thought the below steps will help those who could not get the task pane:

Method1: To get the xp task pane on the left, just click on the folder icon on the toolbar. If this doesn't work then try the below method.

Method2: If you start in classic view. For that goto menu Tools-> Folder Options and under the group Tasks select "Show common tasks in folder".

comment:8 Changed 6 years ago by alamaison

* Ticket #156 marked duplicate of this one *

comment:9 Changed 6 years ago by swish@gmx-topmail.de

hi there

same problem @ Win xp 32 bit sp3

i can copy files from desktop to any dir on the server
i can rename files and folders
i can overwrite files with same
i can copy folders from desktop to any dir on the server
i can open folders
i can delete folders and files

but i can open files read only :-/
and i cant "save files as" i do not found the "swish path"


comment:10 Changed 5 years ago by alamaison

  • Milestone set to 0.90 Beta 1

comment:11 Changed 5 years ago by alamaison

  • Milestone changed from 0.90 Beta 1 to 0.7 Public-key authentication

comment:12 Changed 5 years ago by alamaison

  • Milestone changed from 0.7 Public-key authentication to 0.7.x Bug sprint
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