Ticket #159 (closed defect: fixed)
drag and drop error
| Reported by: | Harald.Keller@desy.de | Owned by: | alamaison |
|---|---|---|---|
| Priority: | critical (affects core workflow) | Milestone: | 0.7.x Bug sprint |
| Component: | backend | Version: | 0.6.0 |
| Keywords: | Cc: |
Description
I tried to copy a file between 2 Explorer windows from a Windows 7 to a Swish session on a Solaris host by drag and drop. Swish opens a new window with the error message: "An error occurred while transferring files: %1 could not be found".
Attachments
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01_copy_drag_drop.png
(609.2 KB) -
added by Harald.Keller@desy.de 4 months ago.
- drag & drop from W7 to Unix
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02_copy_drag_drop_error.png
(25.6 KB) -
added by Harald.Keller@desy.de 4 months ago.
- resulting error message
Change History
Changed 4 months ago by Harald.Keller@desy.de
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attachment
01_copy_drag_drop.png
added
Changed 4 months ago by Harald.Keller@desy.de
-
attachment
02_copy_drag_drop_error.png
added
resulting error message
comment:1 Changed 4 months ago by alamaison
- Priority changed from blocker (cannot release, e.g. data loss) to critical (affects core workflow)
- Status changed from new to accepted
- Component changed from authentication to backend
- Milestone set to 0.6.1 Bug sprint
Yuk. What a completely useless error message. It gives us no information at all to start diagnosing the problem. I though we'd got rid of the last of these error dialogues but apparently not (also #107).
So finding a solution to this is going to have to happen in stages, the first of which is to track down the code that reports this error and get it to give more useful details.
Please bear with us. Our day jobs are taking up all our time at moment.
comment:2 Changed 3 weeks ago by alamaison
Finally we've made a new release (v0.6.1). This one displays more detailed information when there's an error so should help us track down the source of this bug.
Please reply on this ticket with how you get on.
drag & drop from W7 to Unix